Umbrella Payroll Software SME/Support role.
The Role
This is a varied role in a cloud payroll software business which has several accounting intermediary customers, all focused on the temporary labour and Umbrella market. The role will involve maintaining and developing our payroll product to embrace the wider market opportunity for payroll processing. Longer term, the aim is for the software to become the ‘software of choice’ for those operating payrolls in the gig economy and the payroll outsourcing market generally.
Principal Responsibilities will be to assist in managing our Development Scrum Teams in India and providing support for our customer service teams from time to time:
• Forming and maintaining strong relationships with our India based development team
• Dealing with complex technical payroll queries and challenges
• Determining development priorities and managing stakeholder expectations
• An internal expert in complex payroll matters
• Ability to create and edit Development Epics and build the business case
This is a hands on and varied role in a fast growing software business. The role will be demanding and will suit an ambitious, career focused individual who is keen to learn and determined to progress.
You will:
• Be highly intelligent with a pragmatic approach to problem solving
• be qualified, either formally or experience, in weekly umbrella payroll operation
• have a deep and comprehensive knowledge of payroll: including holiday pay, attachment of earnings, pensions, taxes and national insurance
• be able to, and enjoy, working very well under pressure
• be able to use initiative and work independently
• be detail and actioned orientated; results focused; have excellent communication and a demonstrable appetite for delivering results
• Fiercely ambitious
• Career progression and personal development will be a personal priority
To apply, please submit your CV by clicking on the relevant links. If successful you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this role, if you do not hear from us within this time you should presume your application has been unsuccessful on this occasion.
Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.