2^nd / 3^rd line Engineer Hybrid / Remote, occasional site and office visits

Our client provides cloud hosted, managed, consultancy and support IT services.  Due to recent contract wins and expansion  are currently recruiting for experienced 2nd and 3rd line Support Engineers. As part of a high functioning and knowledgeable team, you would be responsible for investigating a wide range of technical issues across networking, infrastructure and cloud technologies for multiple clients in a Managed Service Environment.

Suitable Candidates

• Previous experience providing Technical Support  in MSP or IT Consultancy environment.
• Support experience across Microsoft Stack.
• Cloud Technologies - Azure
• Knowledge of Virtualization tools
• MCSA/MCSE/MCP
• A good understanding of Microsoft O365
• A passion for learning and interest in new technologies
• Exceptional communication, documentation and interpersonal skills
• Hold Current Valid SC Clearance or be able to pass through the vetting process

Desirable

• SCCM highly advantageous 
• CNA or equivalent qualification would be an advantage
• VMWare Virtualisation
• Strong troubleshooting ability

Benefits & Rewards

• Training, certifications and career progression opportunities
• Award winning business with a high functioning and supportive team environment.
• Excellent location with free parking
• Team rewards and incentives

Application Response Policy

To apply, please submit your CV by clicking on the relevant links. If successful you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive, if you do not hear from us within this time you should presume your application has been unsuccessful on this occasion.

Recruitment & Diversity Statement

Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.

If you are looking for a role and a company which will challenge your skill-set and give you the opportunity to learn the latest technologies from recognised industry experts, this would be the ideal role.  Send your CV in the first instance for more information and a confidential chat.

To apply, please submit your CV by clicking on the relevant links. If successful you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this 2nd  Line Support role, if you do not hear from us within this time you should presume your application has been unsuccessful on this occasion.

Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this 2nd  Line Support vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.